Distribution method
Understanding Distro's Round Robin Meeting Distribution Methods
Flexible and strict round robin
With the choice between Strict Round Robin and Flexible Round Robin, you can tailor the meeting booking experience to align with your team's operational needs and objectives. This guide outlines how to configure your preferred round robin method and dives into the specifics of each approach, complete with practical examples to illustrate their application in real-world scenarios.
Configuring Round Robin Settings
To set up your round robin method in Distro, start by accessing your router's configuration:
From the Distro interface, navigate to "Distribution Rules" found within the left navigation panel of your chosen router.
Use the dropdown menu to select your desired meeting distribution method—either Strict or Flexible Round Robin.
Save your settings to apply the changes.
Strict round robin
The Strict Round Robin approach ensures a sequential and equitable distribution of meeting opportunities among your team members. When a prospect initiates the booking process, they are presented with the available time slots of the next team member in the predetermined round robin sequence. This method guarantees that each member receives meetings in a fair and orderly manner, without any bias.
Example Scenario:
Team Composition: Alex, Taylor, and Jordan employ the Strict Round Robin method.
Process: Starting with Alex, the round robin sequence dictates that Sam's booking shows only Alex's slots, leading to an even spread of meetings as the sequence progresses through Taylor and Jordan.
Outcome: Each team member receives meetings turn by turn, promoting an equal workload distribution and preventing overburdening.
Flexible round robin
The Flexible Round Robin method offers prospects a view of all available time slots across team members for any given day, thereby increasing the likelihood of meeting bookings by presenting a wider range of scheduling options. When multiple members are available for the same slot, the system allocates the meeting to the one with the fewest scheduled meetings, maintaining balance in workload distribution.
Example Scenario:
Team Dynamics: Alex, Taylor, and Jordan apply the Flexible Round Robin method.
Booking Process: Casey, a prospect, chooses a slot available to both Taylor and Jordan, leading to an assignment based on current meeting counts or randomly if counts are equal.
Result: This approach not only ensures a fair share of meetings for each team member but also enhances the booking experience for prospects by offering more flexibility and availability.
Should the user try to reschedule the meeting, the times shown will correspond to those previously set for the assigned user.
Whether your team benefits more from the predictability and fairness of Strict Round Robin or the flexibility and increased booking potential of Flexible Round Robin, Distro provides the tools to optimize your meeting distribution strategy. By understanding and applying the method best suited to your team's needs, you can enhance both team efficiency and prospect satisfaction.
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